Can I return my sunglasses?
We offer a free 30-day return or exchange policy for all of our eyewear. If you aren’t satisfied with your frames, we can set you up with a full refund or exchange within 30 days of receipt.
We only ask that the item(s) you return are in original condition.
How much does it cost to return an item?
As long as you’re returning from within Singapore, returns and exchanges are free!
Email us at email@example.com so we can get started on the return or exchange process. We’d love to hear your feedback too.
How long does it take for my exchange or refund to be processed?
We try and process returns as quickly as possible. If you are initiating a return, we try our best to reply with your Returns Authorisation (RA) number within 24 hours. Once you have received your RA number, you have 14 days to send back your sunglasses.