[Custom] Replacement Prescription lenses for Jeremy Gaines + Return Shipping
Free shipping and 30-day returns apply to all orders in Singapore.
You should receive your order within 3 to 5 business days of placing it.
In a rush?
Choose express next-day shipping at checkout or contact us to pick up your Rockets in person at our office!
Please allow 2 to 7 business days of processing time for prescription orders.
You can return your order for a full refund within 30 days of receipt if your items are in original condition.*
When we receive your return, we'll issue a refund, which you should receive within 3 business days.
For prescription order returns, we accept frames but not lenses as they are made-to-order.
*This same rule applies to exchanges.
Buying sunglasses online can feel risky.
But it doesn't have to be.
We want to help you make an informed decision, so here are 3 common reasons some customers (about 1 in 20) return their Rockets:
1. "The shape doesn't suit me."
For our first 6 years, we focused on only one shape: the MTO.
Named after our Mum, it's a classic, round frame based on the P3.
It suits most faces but not all.
So we designed the SPT — a rectangular frame based on the iconic wayfarer.
The SPT, we say with confidence, flatters all face shapes.
Check it out!
2. "It's too big (or small)."
Most customers like our Original (143 mm wide) frame size.
It offers a slightly oversized look for medium to medium-large heads.
If you need smaller frames, try Tailored (136 mm wide) or Small (132 mm wide).
Unsure about your size?
Use a ruler to measure the width of your current favourite glasses or sunglasses.
Pro tip: most customers like their sunglasses a little oversized.
3. "They sit on my cheeks."
If you have high cheekbones relative to your nose bridge, choose Raised "Asian" Fit.
It features 12-mm nose pads that position the frames higher on your face and away from your cheeks.
We review every order, and if we think there may be a better fit or size for you, we will check with you before shipping.
If you have any questions, please email us firstname.lastname@example.org.
We're here to help!
Your Rockets should feel snug.
If they're too loose or too tight, you can adjust them by bending the temple arms, which are thin and malleable.
Don't worry — you're not going to break them.
If they're too loose
Bend the arms inward and tips downward so that they grip the back of your ears.
If they're too tight
Bend the arms outward and tips upward for more space between the frames and your face.
You can see a video on how to adjust your Rockets here.
P.S. If you have any questions about how to adjust your Rockets, email us at email@example.com any time! We adjust every pair of Rockets by hand before shipping and would be happy to show you how to do it too!
You can add prescription lenses to any of our frames.
To do so, press the "Add Prescription Lenses" button (below "Add to Cart") and follow the steps.
We offer these prescription and lens types:
- Single Vision
Polarized sunglasses lenses
- 1.50 index
- 1.60 index
- 1.67 index
Clear or blue-light-blocking lenses
- 1.56 index
- 1.60 index
- 1.67 index
2 things to know
- You can wear our sunglasses as glasses — the frames are identical. To add clear lenses to our sunglasses frames, email us at firstname.lastname@example.org for a custom order.
- Any optometrist can add prescription lenses to our frames.
What you see is what you get
Every order comes with a hard case and cleaning cloth to help you keep your Rockets dust-free and safe.
We prepare and pack each order by hand, so if you have any special requests (like extra stickers), let us know!