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Free Shipping and Free Returns in Singapore

Shipping 

 

How much does shipping cost?

Free Standard Shipping is available on all orders within Singapore. 

 

When will my order arrive?

With Free Standard Shipping (via Singapore Post Registered Mail or SmartPac), your order should arrive within 3 to 5 business days.

If you need your sunglasses within 1 to 2 working days, you can choose Express Shipping (for $9.95) during checkoutIf you need your Rockets like right now, email us at [email protected] - we'll try our best! 

Orders placed before 3PM will be shipped on the same day. Please note that we do not process orders on Saturday, Sunday or public holidays because most courier services do not operate on those days.

 

Do you offer international shipping?

Yes! Please visit the following websites for orders to:

As we grow, we'll be adding more country-specific websites with faster delivery options.


Will I get a tracking number?

As soon as we have dispatched your order to our courier partner, you will receive an email with your tracking number. If you do not receive one, please email [email protected]


Which courier do you use?

We work with Singapore Post.

 

Returns 

 

Can I return my sunglasses for a full refund?

Yes! 

We offer a 30-day money-back guarantee on all our products. If you aren’t 100% happy with your purchase, you can contact us for a full refund or exchange within 30 days of receipt. We only ask that the item(s) you return are in original condition.

 

How much does it cost to return an item?

If you’re returning from within Singapore, returns and exchanges are free! 

Email us at [email protected] so we can get started on the return or exchange process. We’d love to hear your feedback too.

 

How  long does it take for my exchange or refund to be processed?

We try to process exchanges and refunds within 24 hours of receiving the returned item.